Detour Travel Protection safeguards your health and well-being, prepaid expenses, and gear and personal belongings should things wander off course. In addition to providing coverage for trip cancellation and interruption, Detour’s versatile plans include coverage related to trip delays, emergency medical expenses, baggage, and emergency medical evacuations, along with enhanced benefits such as non-insurance and emergency travel assistance services. Detour’s coverage options range from basic protection for the casual traveler on a budget to extreme sports coverage for the hardcore adrenaline junkie.
Detour Insurance offers coverage plans for U.S. residents up to their 80th birthday traveling anywhere in the world more than 100 miles from their home.
Up to 10 travelers (comprising the primary traveler plus nine additional travelers) less than 80 years of age with the same travel dates and the same state of residence, can receive coverage under the same policy.
Up to 10 travelers (comprising the primary traveler plus nine additional travelers) less than 80 years of age with the same travel dates and the same state of residence, can receive coverage under the same policy. Travelers with different dates and/or states of residence will need to purchase separate policies.
The quote provided is for the total number of travelers you entered to obtain your quote. The outlined plan benefits reflect per-person limits.
Detour Insurance does not offer annual travel plans. You may select a Detour plan for trips not to exceed 180 days in length.
Your Scheduled Departure Date cannot be more than fifteen (15) months from your Effective Date.
Detour Insurance does not offer Coverage For Any Reason (CFAR) plans. If you seek CFAR coverage for your upcoming adventure, we recommend visiting SquareMouth to review available CFAR plans.
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No worries if you don’t know your total trip cost – an estimate is fine. We ask for your total trip cost to further help you evaluate the different plan coverage for trip cancellation and interruption.
Yes, plans may be purchased for unaccompanied minors.
We are here to help you understand your options. Please give our plan administrator, Co-Ordinated Benefit Plans, a call toll-free at 1-877-390-4293 or direct at 727-483-7744, Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time. You may also email email@example.com.
Detour Insurance has a 10-day “free look” period. To cancel your policy, simply notify Co-Ordinated Benefit Plans, Detour’s plan administrator, within 10 days of the date of purchase of your Policy/Certificate. You will receive a full refund provided you have not started your Trip or filed a claim. To contact Co-Ordinated Benefit Plans, please email your cancellation request including your policy I.D. number and traveler name(s) to: firstname.lastname@example.org.
Aside from relaxing and getting psyched for your trip, there is nothing for you to do. Coverage is provided leading up to and throughout the duration of your trip.
We get it — adventure-planning adrenaline kicks in! Please email Detour’s policy administrator, Co-Ordinated Benefit Plans, at email@example.com with your policy I.D. number, traveler name(s), and correct travel dates along with your contact details. You will receive via email a revised Welcome Letter and updated fulfillment documentation.
That’s an easy fix but please email us as soon as possible so that we can email you your Welcome Letter and fulfillment documentation. Please email your traveler’s name(s) and birthdate(s) along with your correct contact details to Detour’s policy administrator, Co-Ordinated Benefit Plans, at firstname.lastname@example.org.
We understand that travel needs can change. Please email your plan change request to Detour’s policy administrator, Co-Ordinated Benefit Plans, at email@example.com along with your policy I.D. number, traveler name(s), and travel dates so that we can best assist you.
Yes, Detour plans are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies.
In the lead-up to your adventure or while you’re traveling, international assistance coordinators are available, 24 hours a day/seven days a week, to provide travel assistance for travel-related questions. To Contact On Call International toll-free, dial 877-318-6891 (within the United States and Canada), or call collect 603-328-6307 (from all other locations).
To initiate a claim, please click here to begin the process with Detour’s plan administrator, Co-Ordinated Benefit Plans.
If you’d like to check the status of your claim, you may click here to log in to your account. If you have additional questions, please email Detour’s plan administrator, Co-Ordinated Benefit Plans, via email: NWTravClaims@cbpinsure.com or call toll-free at 1-877-390-4293 or direct at 727-483-7744, Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time.